FAQs




RAVE REVIEWS

Hello Enerchi: I was probably one of the first of your customers to buy a Himalayan Salt Crystal Lamp when you started carrying them over 4 years ago. You explained in knowledgeable ways that the salt lamp performs a fuction that reduces the static tension in my home that makes it feel more peaceful. I like the lamps so much that I now have 3 of them throughout my house. I have also given about a dozen over the last couple of years as gifts. Everybody that has one from me just loves theirs too. Thank you and keep the good energy flowing.
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FAQs

How do I know the dimensions and/or weight of a product?
Do you do Special Orders for products I can not find?
Is EnerChi an American company? Is your pricing in US dollars?
How do I find out the material of a product?
What are the benefits of salt lamps?
Do you offer replacements for fountain pumps? If so, is there a warranty?

How do I know the dimensions and/or weight of a product?

All product dimensions and weights (as applicable) are listed in the description of product.
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Do you do Special Orders for products I can not find?

If you are interested in a particular type of product that you can't find on our website, please contact us and we will do our best to help you find the items you're looking for.
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Is EnerChi an American company? Is your pricing in US dollars?

EnerChi is an American company. All of the pricing on our online store is in US Dollars. Every item on our website ships from either our store or from a location within the United States; however, some of them are manufactured overseas and shipped to the U.S. where they are warehoused.
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How do I find out the material of a product?

Where available, product materials are listed on website.
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What are the benefits of salt lamps?

Read the Benefits of Salt Lamps in the Lighting category.
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Do you offer replacements for fountain pumps? If so, is there a warranty?

All fountains come with a manufacturer guarantee. Yes, we do offer replacement pumps. Email us with the product number and description of the fountain and we will contact you.
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