RAVE REVIEWSHello Enerchi: I was probably one of the first of your customers to buy a Himalayan Salt Crystal Lamp when you started carrying them over 4 years ago. You explained in knowledgeable ways that the salt lamp performs a fuction that reduces the static tension in my home that makes it feel more peaceful. I like the lamps so much that I now have 3 of them throughout my house. I have also given about a dozen over the last couple of years as gifts. Everybody that has one from me just loves theirs too. Thank you and keep the good energy flowing.
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Terms and Conditions
 We offer 100% satisfaction guaranteed
Returns will be accepted for damaged goods or for dissatisfaction of any kind. You may request product replacement or merchandise of equal value.
Our return policy is to give a full refund less shipping fees for items returned within 30 days of receipt.
If you purchase merchandise with free shipping, the refund amount will be less 30% of the merchandise value. We will not refund any shipping charges.
If the merchandise is damaged; you must keep the original packing & shipping label. You may be asked by our shipper to show the merchandise with original shipping box and shipping label. You must inform us within 48 hours,How to return
You must call or email us and receive a RMA/return merchandise authorization number. Returns will be credited ONLY if unaltered, and in their original packing.
In order to return merchandise you must use original shipping label and mark it "Return to sender" with RMA # and a copy of your invoice.
We will not credit or replace items broken on the return shipment to us, you must seek repayment from the shipper you used for the return. All merchandise must be shipped by UPS ground.
We will make all refunds within 15 days of receipt of the returned goods and reserves the option of method of refund.
Cancellation policy
Orders must be cancelled at least 3 business days in advance of ship date to qualify for a refund.
Please return the merchandise to:
Enerchi
3251 Bluff Ave. SE
Salem, OR 97302
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